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Italian consulate in SP changes scheduling system (outside the law)

New scheduling method created to make the service more efficient is not working.

The Italian Consulate General has implemented a new appointment system for the Italian citizenship recognition process. Starting at midnight this Friday, February 3rd, applicants must express their interest through [the relevant platform/method]. Prenota@mi.

For a change, the new form of scheduling – created to “make more efficient” the service, according to the consulate – is not working.

When trying to use the improvised service, the citizen will come across the phrase: “An error occurred while processing your order”.

New system adopted by the consulate already has an error

The same mistake happens for those who want to book an appointment to obtain an Italian passport.

Despite seeming like a technological evolution, the new scheduling service through Prenota@mi it is illegal.

According to the article 53, number 5, of Presidential Decree 445/2000 TU, published on December 28, 2000, All documents received or sent by an Italian public administration are absolutely subject to protocol registration.

The Law specifies that the administrative document is any representation, whatever the form, of the content of acts, including internal ones, of public administrations or, in any case, used for the purposes of administrative activity.

Citizens can seek their rights in court

The scheduling system via Prenota@mi, adopted by the consulates of Curitiba and Rio de Janeiro, works like a virtual lottery. The few vacancies available are filled mainly by companies specializing in scheduling.

For Reginaldo Maia, from Blessed Citizenship, Citizens can seek their rights in court in the absence of a protocol.

“The law says that all requests made to the public administration, which includes consulates, are subject to mandatory registration. In other words, the citizen has the right to the protocol number. When this does not happen, he can seek his right in court”, says the consultant.

According to him, the consulates need to be punished for the illegality they commit. “Being on the consulate waiting list is the only guarantee in case of a possible change to the Italian citizenship law or a rule. It's the argument of acquired rights. And when a citizen doesn't have a letter of intent, naturally they are disadvantaged,” he concludes.

See the note published on the website of the Consulate General of Italy in São Paulo

We inform you that, in order to make the processing of applications for citizenship by descent (Jure Sanguinis) more efficient and also with the aim of speeding up the analysis of applications already presented, this Consulate General is putting into operation a new system to receive requests for inclusion in the LIST 2023 (and successive years) of requests for recognition of citizenship, which must be submitted exclusively through the Prenot@mi portal.
For this reason, new registrations in the LIST 2023 sent via email [email protected] will be accepted only until 23:59 (São Paulo local time) on February 2, 2023.
Subsequently, from 00:00 on February 3, 2023, said email will be deactivated.
After this brief interruption, we hope to publish new instructions for registering for LIST 2023 via the portal by the end of February. Prenot@mi on our website and also on our social media profiles.

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