A 71-year-old Italian tourist reported being the victim of theft on a Latam Airlines aircraft. The incident occurred on March 17th, on a flight from Milan to [location missing from original text]. Guarulhos international airport, in Sao Paulo.
The passenger was traveling with his Brazilian wife to accompany him. MotoGP World Championship in Goiânia. After disembarking from flight LA8073, the woman realized she had forgotten a bag inside the plane. The item contained passports, money, and cards.
According to the report, the couple was prevented from returning to the aircraft to retrieve their belongings. Employees informed them that the company would take care of the return, which did not happen. Hours later, there were attempts to use the victim's bank cards.
Without his passport, the Italian remained detained in the immigration area. for four daysThe defense argues that the elderly man was denied access to his luggage and did not receive adequate assistance. The passenger only speaks Italian and did not have an interpreter during that time.
The situation was resolved on March 20th with the issuance of a new passport. The tourist continued his trip to Goiânia on the 21st, with a delay. The original tickets were cancelled because... "no-show", which forced the purchase of new tickets.
The police report details the theft of documents, cards, keys, 450 euros, and 650 reais. The victim also reported the tampering with their checked baggage. Items such as perfumes, jewelry, and bottles of sparkling wine were taken. The total loss is estimated at 10 reais.
Lawyers Jean Marlon Pereira Pinheiro and Luiz Freitas Pires de Saboia classify the episode as a series of serious failures. They point to omission and undue withholding on the part of those involved.
A Can Airlines The newspaper reported that it is investigating the incident. The Federal Police were contacted but have not yet issued a statement, according to an article in Correio Braziliense.
