The Italian Ministry of Foreign Affairs and International Cooperation held a meeting earlier this week. migration of the IT system of the Prenot@mi portalThe platform has been moved to a new cloud server.
The update changed the authentication system. According to an information technology specialist who monitors the platform's operation and spoke on condition of anonymity, the main change occurred in the login process.
"Basically, the login has changed," he stated. Italianism.
According to him, the update "boiled down to putting the 'Fast it' login on 'Prenot@mi'."
Login remains the main obstacle.
Before the migration, access was already experiencing problems. The expert reports that the homepage loaded slowly and that several accounts were unable to complete the login process.
“It took forever to load the main page,” and there were several accounts I couldn’t access.” After the migration, according to him, the problem remained. The new authenticator started concentrating the traffic. “They put in an authenticator that’s external, and that became a new bottleneck,” he explained.
The expert states that access has become unstable. "Sometimes it loads, sometimes it doesn't."
Regarding performance during peak hours, he reported difficulty at 20 PM. "It becomes impossible."
According to the report, on Wednesday (25), at 19 pm access was more stable for the consulate in Curitiba. At 20 pm, the system presented errors and instability. “20 pm was chaos. There was no improvement whatsoever.”
He summed up his perception of the update as follows: "the mistake just got a prettier look," referring to the layout.
Access concentration
The expert also assessed that the limitation lies not only in the infrastructure, but in the way the system was developed.
"The system is not optimized. The code is bad overall."
According to him, simply increasing the server's memory, processing power, or speed would not solve the problem if there is no optimization for multiple simultaneous accesses.
He stated that concentrating job openings at certain times contributes to overload.
"What's happening at 20 PM is because it's midnight in Rome. And so, many consulates open appointments at that time, and then there's a lot of concentration, a lot of access, and the system becomes unreliable."
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