Meeting between Italian consulate and employers addresses services and changes in citizenship

O consulate The Italian General Council in São Paulo held a meeting on Tuesday (16) with representatives of Italian employers operating in the city. The meeting was attended by the consul general Domenico Fornara and heads of the departments of Anagrafe, Citizenship and Passports, and the deputy Fabio Porta.

On the agenda were recent changes to the law on Italian citizenship and the presentation of the overview of the activities of the Passports and Civil Registry (Anagrafe) sectors in the second half of this year.

Community demands

Despite the institutional tone, user comments on the consulate's social media channels highlight dissatisfaction with the difficulty of accessing basic services. Criticism focuses primarily on the system. appointment for the first passport.

"I've been trying to get an appointment since February," wrote an Italian citizen. Another user reported having been unable to get an appointment for nine months, despite following all the guidelines published by the community. Cases of anxiety and reports of middlemen were also highlighted.

One of the most common complaints involves the online booking system, which, according to users, returns to the homepage even after selecting available times. This has led to questions about the site's efficiency and the support provided.

Questions were also raised about the criteria used to cancel appointments in cases where the AIRE (Registration of Residents Abroad) status is listed as "forwarded to the municipality of jurisdiction." According to the consulate's website, this status would allow for normal scheduling.

Expectations for improvements

Among the messages, there are calls for the topics discussed in the meeting with employers to result in concrete actions, with the expansion of services and review of procedures for issuing the first passport and processing of citizenship processes.

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